Friday, 23 October 2009

Hail the heroes at Blogger (and heroines too!)

This is off the subject of chess for a moment so if you really can't stand computers of the internet look away ... (but then you probably would not be reading this message either :-)).

This morning the blog was not working. In fact all sorts of blogger blogs were not working for something like 30 minutes. It will happen from time to time. If it happens to you do not panic. The best thing to do is go away for a while and come back later when its fixed. The good thing about blogger is that it has a lot of people using it. So if you get a message that says its not working and giving you a code then putting this into a Google search will probably bring you to a solution or - as happened this morning - a whole mass of people with the same problem. Which at least tells you its not just you with problems. Check out this discussion if you want to see just how busy Blogger is when things go wrong - talk about work pressure ...

The problem was fixed within an hour. Bearing in mind that this is a free service and I suspect that the someones fixing it were working in the middle of the night that is impressive. So this service (these blogs) are hosted on a free service, but its an impressive one with some excellent customer care. Better by far than some of the other services I pay for.

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